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Singapore, Singapore
1 Level
471 Review
0 Karma

Review on πŸ”ͺ Ablon Immersion Hand Blender 600 Watt 10-Speed - 4-in-1 Set with Detachable 304 Stainless Steel Stick Blender, Egg Whisk, Mixing Beaker, Milk Frother by Jessica Holmes

Revainrating 1 out of 5

Poor customer service, defective product

Product worked well, definitely a budget option compromised by ergonomics and thoughtful design. It definitely splatters more and is harder to clean than the branded models I've used. As long as it stays okay, it should do a reasonable, but not outstanding, job. I give it 1 star because my product broke after 5 weeks of light use under warranty. I can't comment on the build quality of each model, but their terrible customer service seems to indicate a company that knows how to evade warranty promises. I've been contacting the seller for a few weeks but they seem to have given me an excuse not to send me a replacement. After more than 5 emails I gave up. Their customer service team won and they don't have to spend money to replace a faulty product. I would not recommend this product solely based on my customer service experience with Ablon.

Pros
  • Free for educational purposes
Cons
  • Not sure