I love how easy it is to use! This tool makes my life easier for data collection/analysis as wellas understanding of our customers' journey with us through their interaction via website or social media channels (Facebook page). Sometimes we need help from someone who can train me properly using this platform so that i learn fast but other than these things its great ๐๐Best part about zeemetric? It's free!! No hidden cost at all which always adds up when starting new tools like mine :) 1) Data analysis2.) Understanding Customer Journey3.). Better monitoring4.): Website traffic5): Engagement6),etc Best thing would be if they have more templates available where one could easily create charts & graphs by just going into dashboard itself rather then downloading them separately once again - may not sound helpful yet having an option inside Dashboard will make everything.