I received a defective device. Put in new batteries, it printed 1 label and then gave a low battery message. I went to the store, bought another pack of new batteries and put them in. The device turned on, but when you pressed the push button, it turned off - again and again and again. Took out the batteries and ribbon cartridge and reinserted a few times and finally printed 1 more label and then got the low battery message again. Obviously all 8 new Duracell batteries from different packs are no problem. This is a label manufacturer that is no longer in business. Brother used to make better products. Don't buy this one.
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