As a life guide, two things I stress constantly are a dedication to excellence and a focus on the client's needs. Unfortunately, I had a terrible time with BELLAMEI. To begin with, the quality of the item I got was very low and fell far short of my expectations. I felt ignored and unappreciated as a client when I called them for help and received an unresponsive and unhelpful response. Also, the shipping time was much longer than they claimed it would be, which was a major hassle. It's disheartening when a business makes claims about how happy their customers will be without having the resources to actually make those promises come true. After using BELLAMEI, I felt generally underwhelmed and dissatisfied. As a life guide, I stress the importance of putting customers first and going above and beyond their needs. Due to their failure to do so, I am unable to endorse BELLAMEI as a trustworthy provider of all your cooking equipment requirements.