I've been using this tool since June 2018. They help me to build new relationships both in local market and also across the Globe without much effort. Their support team is always ready to listen patiently even when we have some issues with our accounts during testing phase which usually happens while working remotely from different country side. Sometimes it becomes difficult if there isn't any live chat available with them so can be tricky sometimes but they are quick to respond & get back to us quickly. Yes! It would definitely work out positively for me as well as my clients. Before doing a proper test run make sure you understand what exactly do these services offer that makes difference between others. For example, why should someone use them over other tools? What benefits do they provide? If those are not clear then go ahead with free trial or demo version only. We used this website mostly on Instagram. The main benefit was reaching more people through influencers/influencer marketing. The product is really amazing! We've seen an increase in our followers and engagement after using it. It has been easy to use as well as understand how all the different features work together. I have not found any downsides that would make me want to change anything about this tool. This software does exactly what we need it to do - engage people online through relevant conversations. It increases interest and sales for us.