1) When you tighten the top with the handle, it is not aligned with the jug. The handle was off-center by about 30 degrees, which puts it at an odd angle when pouring. It also shifts the weight of the contents off center, making pouring difficult for some people. 2) it does not pour out, but drips, as if there were no ventilation hole (there is none); Again, this is difficult for some to handle, especially young and old who find it difficult to hold a full container 4-5 times longer than usual as the liquid slowly gushes out of the container. 3) As with some of the others reviewed, the lid just pops into your glass about 1/3 of the time when you're pouring. In my opinion it was extremely expensive and shouldn't cause any problems at that price. I find it hard to believe that we just went bad. We bought it based on all the amazing reviews so you are wondering who is reviewing this product or did we really just get a fake like some other reviewers. I highly recommend trying a different brand.
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