The price is very reasonable and it was easy to assemble using screws instead of having special tools or equipment. I like how quick shipping time took. It takes 10 minutes to complete an order from start to finish. I am currently working with this service in my day job as well. So far so good! We are able to get rid of our old printers that were no longer compatible with new devices at work. The machine is easy to use - it cuts paper down into small enough pieces that I can easily pick up with my hands without gloves (I have arthritis). It has an excellent cut/shredders in addition! No complaints at all so far about this product or service from ship n shreidd!