I like how they can localize text with multiple languages for my website. The support team was fast at replying any questions or issues we had. Nothing really! Sometimes it's hard to understand what some terms mean but as long as you ask them upfront then everything will be fine :) If there's anything about this service I'd recommend, it would probably have something do do with the price per language. It might seem expensive considering other options out there if you are looking just to translate English into Chinese. There were times when we were having problems understanding each others messages during conversations because of different cultures and different ways of thinking. This helped solve these kinds of situations by translating all texts from English to Chinese.