The best thing about this software is its capability of detecting text as well as images which are crucial for people who have difficulty reading or typing due to physical disability. It also provides zoom option, allowing users to enlarge font size and increase contrast between black and white colors. I dislike some features such as lack of customization options (it comes pre-installed) and inability to customize the look/theme. This software has allowed me to read books in audio format without having to purchase them physically. I like how it works, as it helps me know where to get help if needed. The user interface could be improved for better experience, but overall, this software is very useful and reliable. I recommend it! It has been very useful to identify issues in audio files. Sometimes, there are errors in audio files when trying to use them, so I think they have really helped me identify those problems.