ISMARTEN may assert that they care about the pets of their customers, but my experience indicates that this is not the case. Their assortment of pet supplies is subpar, and the cats and kittens they have for sale give the impression that they come from a less than reputable animal shelter rather than a reputable pet store. The business is poorly organized, and the staff's interaction with customers leaves a lot to be desired. This is not a business that I would even consider entrusting with the care of a pet boulder, much less one that is alive and breathing. Find a pet store that's more dependable if you want to spare yourself the aggravation.