I bought these over a year ago in addition to the cards we received when we bought our access control system. I couldn't get them to work. In the package was a business card with an email address to contact for help and I got distracted with other projects and these got lost in my desk drawer. Fast forward to now and I wanted to try and get it working so I emailed the address on the card and got great service. He said this product was not suitable for my system and helped me find a working replacement. Although more than a year has passed, he sent a new shipment with the right product. I was totally willing to pay to replace those that had been sitting in my desk drawer for a year, but was blown away by the wonderful service. Now the new product works great. The only minor disappointment is that the fobs have a mix of location IDs and I have to program each into the system for them to work. But I have a small company, so it really only took me a few minutes. Thanks to IntellID (which appears to have been renamed to AuthorizID).
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