Easy to use software with excellent customer service from both Sales Rep and Account Managers at Pro Soft XP! There is nothing we dislike about this product other than perhaps not having access to some of their products out in the field like they have outside offices. It's hard to find faults if you are already using it as I would imagine that any issues might be covered by your current reps/account managers knowledge. As an accounting department, we needed software that could provide us with easy inventory tracking. We also wanted to keep all our data centralized so that everyone had access regardless of where they worked during the day. This saved time when going back through old records.