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Germany, Berlin
1 Level
678 Review
31 Karma

Review on SANDEGOO by Brandon Perkins

Revainrating 1 out of 5

A Disappointing Experience with SANDEGOO Due to Its Lackluster Customer Service and Numerous Quality Problems

In my recent search for outdoor gear, I made a purchase from SANDEGOO, and the transaction ended up being very frustrating for me. Both the quality of the products and the level of service provided to customers were below average. I attempted to get assistance from their customer support personnel, but I discovered that they were unhelpful and inattentive to my requests. They gave the impression that they were uninterested in addressing my concerns and offering helpful advise. In addition, when my order was finally delivered, the products' poor quality was a source of additional frustration for me. The snow rake was difficult to use and broke after the first time it was used. The patio furniture was made of fragile material. From a company that markets itself as specializing in high-quality outdoor goods, I anticipated more. Customer service and overall product quality are two areas in which SANDEGOO falls short when compared to its rivals in the industry. This firm does not produce trustworthy outdoor gear, so I would not suggest purchasing from them to anyone.

Pros
  • Website that is easy to use
Cons
  • ineffective website navigation