Really original product and perfect for my Santa Fe. When I went to install it I noticed that the original had broken off and not just dropped. This left a lifting point that goes to the center of the mount when the mast is screwed in, so I was in a dilemma. To make the mast fit and not want to mess around with replacing the entire bracket which would require removing part of the headliner, I decided to use a back-screw drill. Now there is no extractor small enough for this task. I then went the route of drilling the core, being careful not to damage the filaments as cutting new filaments would make the hole too big. Some threads were damaged but the device screws itself in and now I take the mast off when I go to the car wash. As for the seller, I can't get enough. The original ship date was a week early and then delivery was delayed. I contacted the seller and asked if they would expedite shipping if I accept the shipping increase - I believe shipping was listed as 'free'. The seller sent the device for the night for an additional charge. Very exceptional customer service. I will definitely use this provider again.
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