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United States of America, Des Moines
1 Level
677 Review
56 Karma

Review on CTSC by Mike Gruwell

Revainrating 2 out of 5

CTSC Online Store: A Disappointing Experience

I am always on the lookout for novel and interesting ways to entertain my two young children. I was happy to find CTSC online store because their goods seemed like they would appeal to a wide range of customers. However, dealing with CTSC was an extremely negative experience for me. Their website may be user-friendly, but I was very disappointed with the quality of the items I purchased from them. My children were dissatisfied and bored with the low-quality toys and games I purchased online. Worse yet, I received unhelpful and dismissive responses when I attempted to contact customer service to voice my concerns. Despite the obvious defects in the goods, they would not accept returns or offer replacements. In sum, I was very dissatisfied with the CTSC online shop. In the end, I felt like I had wasted both my money and my kids' time because they didn't deliver on their promises of providing high-quality goods and exceptional customer service. When searching for dependable and trustworthy toys and games, I would not suggest this web store.

Pros
  • Exceptional client care backed by a satisfaction assurance
Cons
  • Expenses that are higher than those of some rivals