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Viet Nam
1 Level
768 Review
54 Karma

Review on Minneer by Shane Palma

Revainrating 3 out of 5

Minneer's poor customer service and broken promises bring the company low.

As a person who plays video games frequently, I was delighted to check out Minneer's online store, which sells the newest and most cutting-edge gaming technology. Unfortuitously, the whole incident felt more like a nightmare than anything else. In spite of the fact that they promise to provide an extraordinary level of customer service, I found their service to be extremely unsatisfactory. To begin, there was a delay in the shipment, and when I contacted customer service, they were quite useless and indifferent to my inquiries. Even a rudimentary update on the status of my order required a number of follow-up emails and phone calls. After a long wait, the product was delivered, but it was broken and did not function in any way. After making several attempts to return the item, I finally discovered that the company's return policy was quite rigid and unyielding. They claimed that the problem was with the manufacturer and not with their store, thus they declined to grant a refund to me. After everything was said and done, I was left with an overwhelming sense of annoyance and dissatisfaction. In general, I would not suggest Minneer's online store to any gamer searching for a dependable and enjoyable purchase experience because it does not meet those criteria. Their deceptive claims of providing outstanding service to customers and possessing the most recent technologies are nothing more than smoke and mirrors. Avoid the trouble and go shopping somewhere else instead.

Pros
  • a wide range of the most recent gaming technology
Cons
  • Prices that are higher than those of some of our competitors