I ordered 9 of these for a solar project. For some odd reason, the u-bolts in the last carton I opened were too short. I went back and forth with Renogy customer service for over a month and exchanged a dozen emails or so trying to get Renogy to send me the correctly sized u-bolts. I eventually sent a photo explaining what I needed, which finally solved the problem and the right sized bolts were shipped.
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