Review on 🔦 Falcon Eyes RX-24TDX 150W Roll-Flex LED Light with Honeycomb Grid Softbox: Bi-Color Dimmable 3000K-5600K Light, DMX Compatible (24TDX with RX-24TDXSBHC) by David Butterfield

Really like this light and have used it many times on set. It's light, which means it's easy for Hollywood. I've had it for over 2 years now. In recent months, some of the LED strips fell out or behaved as if a short circuit had occurred when touching the panel (see video). Buyers should be aware that an out-of-warranty repair will need to be sent to the Hong Kong manufacturer and you will also need to pay for return shipping. I was shocked to find out at my local UPS store that it would cost me over $200 to ship! Take the return shipping and whatever Falcon Eyes charges me for repairs and we're getting close to the cost of a new lamp. As there is no way to fix this I have to say that I will not be buying any more Falcon Eyes products and I cannot recommend them to other customers (unless you live in Hong Kong (heh). Too bad because what for a beautiful light.[Edit: 7/5/2020] I can't speak for all customers but they provided me with good customer service.After learning that my shipping costs would be so high (and after reading the original version of this review ), the Falcon Eyes representative gave me a shipping address in Virginia, I sent my panel and after they received it they sent me a DHL tracking number for my return.I was surprised to see that the return package was shipped from Hong Kong Kong and pleased when it arrived found they had sent me a brand new light not a repair so I got a new light in exchange for the cost of shipping the old one to Va. De So the Falcon Eyes representative understood my situation offered, enlivened the alternative and left me happy with the results. That's pretty much the definition of good customer service.