It is very easy to use, simple to understand and it provides all you need for an excellent mailing experience. I would say that it is not enough customisable. You can only create so many templates and there are no other options. Also, we need to integrate it with our marketing platform for better automation. The best feature about this software is that it provides us with detailed reports which helps us in making informed decisions. We have been able to streamline our operations as well as save some amount of money. It has helped us in reaching out to more customers.