UPDATE: The seller was very concerned and solved my problem IMMEDIATELY with a refund and even offered to keep the product for me for free - even though I had already returned it. He informed the manufacturer about his product and quality control. THANK YOU SELLER! Thanks very much! Original Message: Just received and sent back immediately. The platform of the desktop laptop is metal and for some reason scratching the bottom of the laptop didn't occur to me. . . it was. The lip that the front of your laptop rests on is not padded. To open and close the laptop, scratch it. The loop releases the stick. The product looks like a piece of rusty metal and is curved at the front to keep your laptop in place (please note the product is NOT rusty but has the roughness of rusty metal). Unfortunately disappointed.
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