Chowly has helped us in a few ways. The first is that they have helped us identify the areas of the site that are the most popular and most frequently used. This has allowed us to focus our efforts on those areas. They also help us with our SEO by providing reports that give us insight into where we need to focus our efforts. They also have a weekly report that shows us the number of new visitors and the number of visitors that have abandoned the site. This is very helpful in helping us plan our marketing and advertising efforts. I have not had any issues with Chowly. They have been very helpful in providing us with all the tools we need to run our site.