I have worked with multiple people at blokdesign over the years. As far as user experience goes, blokdesign does great work. They get my trust because of the variety of skillsets they bring to the table. From UX/UI to graphic design, copywriting to development, no matter how big or small the project, they will make sure it’s delivered on time and within budget. It was easy to connect with them and we would recommend them to anyone looking for help creating something new. I had been using other web agencies for several different websites (including this one) over the past 10+ years and never once found myself thinking "Wow! How did these guys do that?”. That’s probably due to the fact that they use an open-source CMS called Joomla which has very good documentation, lots of tutorials online, etc… So while I think there are some things you might want to tweak around here and there, overall they definitely know what they're doing. If you’re starting from scratch, look into their services before you hire anybody else.