It is easy to set up for our team and can be run through an API when you want more advanced analytics or reporting capabilities than it provides by default! The product itself could use some additional features (such as being able to record audio). We have been very happy customers of this software so far, but if in doubt - give them feedback via your preferred support channel like Slack/Email etc.. Our Team has benefited greatly from working together remotely over Zoom while maintaining social distancing rules. Many times during these sessions we would get distracted trying new websites, applications, games...etc., which makes recording those valuable moments nearly impossible. With Gazerrecording; all that becomes non-existent since after each session my teammates tell me how much value there was out of those meetings even though I didn't manage to capture anything useful at all.