I am so disappointed with this product. I got it a few days ago and the SD card reader worked fine when I tried it. I tried it yesterday, the card reader doesn't work. I didn't have time to investigate. I tried again today and while the USB slots work, the SD doesn't. I checked that it wasn't the SD card itself by plugging it into the computer, everything is fine. Tried another SD card, didn't help. I needed an extra SD reader, so I bought one. I can't return it because after trying it I thought it was fine. Lesson learned: Don't throw away the packaging for a while. UPDATE: May 9th, 2018 - I wrote my review last night, then unplugged the hub and went to bed. Tonight I thought I'd try it again (I'm so stubborn) and lo and behold, it works now. I don't know what to think but maybe if I unplug and plug it back in it might reset something. It works out. Bye. I'll try that for a while and see how it goes.
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