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Lithuania, Vilnius
1 Level
755 Review
72 Karma

Review on KINSARO by Sean Moran

Revainrating 2 out of 5

Heading: Dissatisfied with the Level of Customer Service Offered by KINSARO

After hearing such wonderful things about KINSARO's beauty and personal care products, I was incredibly pleased to give their brand a try. On the other hand, my experience with their customer support left me feeling frustrated and let down. The lack of helpfulness and responsiveness from their team has left a sour taste in my mouth, in spite of the fact that they have a large selection of products and pricing that are affordable. I had some inquiries regarding a certain hair cutting equipment that I was interested in purchasing, but the customer support personnel at that company was unable to provide me with an explanation that made sense to me. It seemed as though they were just giving me comments from a script without actually knowing the problems or requirements I was facing. Frustratingly, receiving a response from them took significantly more time than was anticipated, which was a negative development. In general, it appears that KINSARO's items are of a high quality; nonetheless, the company's customer service did not live up to my expectations. I have high hopes that in the future they would be able to enhance their responsiveness and helpfulness in order to provide superior service to their consumers. On the basis of my previous activities, I do not consider it prudent to suggest KINSARO to other people at this time.

Pros
  • Their pricing are fair for what you get.
Cons
  • There is a possibility of inconsistency in the product's quality.