Review on 💡 OSTWIN LED Recessed Dimmable Downlight Replacement by Nathan Jones

The lighting is very nice but the customer service is not! We had a lamp failure 4 months after it was installed. We contacted the company through Revain and they gave us a list of questions that we answered and then asked to attach a picture of the light itself. There is no way we can attach this file to a post! Затем я спросил, можем ли мы отправить изображение по электронной почте, и они сказали, что нет, они не могут этого сделать, поэтому я спросил, можем ли мы просто отправить им неисправный свет, и они ответили, чтобы отправить изображение по электронной почте на Email-address. However, the email address has been deleted! We are very frustrated with the lack of customer service, we have now installed 11 bulbs and don't want to buy 12 more bulbs to replace a matching one! We have just completed a major bathroom renovation and have no further issues with other companies!