Headphones in use for more than a year. First 4 months everything was great. Then the left earpiece began to live its own life and constantly fall off. This manifests itself in different ways: from a very quiet sound to complete inoperability, i. E. The microphones also fall off and the transparency in the ear disappears. Sometimes the headphones stop sounding like they should, the sound becomes farting, flat, the volume is not enough. After some time in the case, everything could recover for 1-2 hours, then start falling off again. There was a period when the ear did not work for 5 days, then it "came to life". I was able to get to the corporate service only in the summer, because. their working hours are weekdays from 10 to 18 - maximum customer focus :) After the diagnosis, they tried to tell me that there was just sulfur from the ears in the headphones, so I was quiet. Lol. After many calls and debates, they replaced the left problematic earpiece and extended the warranty for it + 6 months. After the replacement, the problems went away, BUT a month later everything started exactly the same with the right earpiece, which did not change under warranty. If you discard all those. problems, then the ears are top in all respects. It is a pity that you can use them only for the first 3-4 months. Obviously, I will no longer waste time on their SC, I will solve the issue by buying another brand.
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