We have been using this software for over 7 years now, it is very reliable, easy to use with all our team members being able to navigate through their features without any issues or complaints from us as clients! Nothing really i dislike about it but if you need more than one user account then make sure that your system can accommodate multiple accounts at once otherwise its going to be hard work managing them separately. Using qpoints has helped my business grow by leaps n bounds in such short periods of time.