Review on A&E Cage Co. 001377 Happy Beaks Soft-Sided Travel Bird Carrier - Green, 14.5 x 10.5 x 7 inches by Crystal Long

The carrier itself is fine but I bought it mainly because of the strap on the carrier. Mine arrived defective, rendering the bracelet unusable. The carrier is too big to fit in the Dropbox so the return process will be a headache. The alternative collection of the package by UPS is also not suitable, as an adult must be present. So I'm thinking about abandoning the carrier and buying a spare shoulder strap for luggage. Two stars because this whole situation annoys me.