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South Africa, Pretoria
1 Level
80 Review
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Review on BenQ EW3270U 31.5-Inch Monitor with FreeSync – 3840X2160P, USB Hub, High Dynamic Range, Blue Light Filter, Flicker-Free by Matt Rostamian

Revainrating 3 out of 5

Problems with USB-C and not very bright

Good sized display with good resolution and decent build quality but I'm sending it back. Our goal was to standardize a high-quality 4K monitor for use with the latest MacBook Pros and iMacs that only have a USB-C/Thunderbolt 3 port for external connections. indicates. The specs and price of this EW3270U looked good, and I called BenQ to confirm full USB-C compatibility with Macs. Unfortunately, the monitor disappoints. Going through the rather confusing OSD menu items required to tweak the settings for our work, I was immediately disappointed with the BenQ's brightness. At max brightness, it looks REALLY dark and dim when used alongside the very bright, crisp Retina display of a current (2017+) 27-inch 5K iMac, especially in a well-lit room. Brightness alone wouldn't be enough to make me return BenQ. We could find a use for it in a dimly lit video editing room, for example. So I ported it to the iMac Pro. and immediately started having problems with USB-C. Thunderbolt and USB-C hard drives and SSDs that used to work fine often no longer connect at boot time. iMac Pro has four Thunderbolt 3 40Gb/s USB-C ports that support 10Gb/s USB 3.1 and DisplayPort 1.2. My storage devices had their own USB-C connectors and the BenQ had its own connector, but the drives' reliability decreased when the BenQ was connected. Hardly a cable problem. USB-C cable compatibility is a disaster, but at one point I tried replacing ALL USB-C cables with expensive Thunderbolt 3-certified 40Gb/s cables that should support everything that either a BenQ -Display or for external drives is required. The problems remain. I don't have the BenQ software installed, so this doesn't cause low-level panic. Shortly after porting BenQ to the iMac Pro, the iMac experienced the first of many low-level panics that will reset your work and force a reboot. This persists randomly but periodically and either stops or decreases drastically when BenQ is turned off. This has happened at least 30 times on the iMac Pro. When I moved the BenQ and a few external drives back to the 2017 iMac 5k 27-inch, THIS computer started panicking, although not as often. fixed and seemed rather indifferent. Given the USB-C issues and the frustrating lack of brightness, it just wasn't worth leaving this monitor. We're buying more LG 5K Thunderbolt/USB-C monitors that work great with iMac (including iMac Pro) and MacBook Pro. They're only 27 inches tall and cost twice as much as the BenQ. But they're 100% compatible with our new Macs, and LG's screens are as sharp and vibrant as the latest 5K iMacs and MacBook Pros.

img 1 attached to BenQ EW3270U 31.5-Inch Monitor with FreeSync – 3840X2160P, USB Hub, High Dynamic Range, Blue Light Filter, Flicker-Free review by Matt Rostamian



Pros
  • 31.5 inches
Cons
  • Limited response time

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