It's easy enough that even I could use it! We've been able to keep track so much easier than before without having someone in front who has never used this product or had training/support prior to us starting our implementation project (which was very limited). There were some initial glitches getting things set right but they got there quick once we figured out what needed changing - which wasn't too difficult as far more people know how these systems work now then when we started building them :) Really nothing yet other wise just great service through their team!!