I like that it's easy to use for our customers because we are able to send them an email or call them directly from within this program. That they can easily find any information about their account using just one search bar. They also have many features available which makes life easier when working in multiple accounts at once! The only thing i dislike so far is how slow everything seems to run sometimes (it takes forever for certain things too load). We were looking into other programs but after trying qikquote out, there was no turning back. It really does help cut down time spent searching through emails/phone records for quotes/invoices as well as billing issues all together.