These are great water bottles for my kids. Only one of the lids did not open as it should. Although it was still very functional I contacted the seller and let's just say they are fantastic. They immediately responded to my apology email and promptly sent me several replacement caps and delivered an adult water bottle as a thank you. Your customer service exceeded my expectations. The moral of the story is that we are all human and sometimes get faulty items, but instead of leaving a bad review, give the seller a chance to fix the problem. I would definitely buy more of these water bottles and would definitely buy from this seller again.
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