The tool has a lot of features that make it very easy to use in addition to being user friendly. I love that there are so many options for customization as well. It can be difficult at first to figure out all the functions but with time you become more familiar with it and can begin to customize it to fit your needs. There really isn't anything that I dislike about this program. It is a great tool that does exactly what we need it to do. We have been able to improve our productivity significantly while using this tool. I like how easy it was to learn as well as implement into our business process using their training material provided through Lynda.com. The interface could be improved but they are always working towards improving this product for us! There really isn't anything we dislike about Shopvue at this time. We have been able to streamline many processes with its help such as RFQs/RFIs, PO processing etc., all from one place which has helped improve workflow throughout the organization.