I like that Symphony Retail AI is constantly evolving. It's like a living, breathing system that is always changing and improving. I also like that Symphony Retail AI can be used for different purposes. It can be used to automate processes, improve the customer experience, and improve data accuracy. I dislike that it can be a little expensive for some small businesses. I would recommend Symphony Retail AI to companies that are looking to improve their customer experience and make their business more efficient. I am using Symphony Retail AI to automate processes and improve the customer experience. I am also using Symphony Retail AI to improve data accuracy.