I like most how easy it is to set up and use. The customer service team is also very helpful and friendly. I dislike that if you have multiple accounts (like myself) they don't automatically pull all emails from those accounts into one folder. You have to go in and select each account separately and then add them to the one folder. This could be improved by having one master folder that pulls from all accounts. Protecting your business from email threats and ensuring that your employees are using best practices for email etiquette.