The most useful aspect of this product is that its very easy in terms of setup as well maintenance! I can set up any number or emails/msgs at once without hassle with multiple email accounts etc., It's also great because it allows me access from anywhere via my mobile phone (android).
There isn't much i dislike about zic but there are some minor issues such as being able to have more options when setting rules so they could be better customized if needed by end users. Overall we're happy using their service thus far - no problems encountered yet :) We've been working together since mid-2016 solving an issue related to storage space within one business unit where large amounts were stored outside office hours causing us loss due to deletion during night shifts / weekends.