Ease of use, ability to view all aspects in one place - it's like going paperless with invoicing! It takes some getting used too but that doesn't take long either. Also there are many integrations so you can connect seamlessly across services (eg website/ email/ phone). If your interested try out my buddy Ben from Property Solutions here at LSP who runs our support team- he always helps solve problems for us quickly if we spot something amiss. We've really seen amazing improvements since implementing this product into our everyday workflows. Being able to see live what clients have looked up online or seen in person when they visit their listings has been an instant benefit as well! I like the ease of use of the system and how easy it is to set up. I really like how easy it is to use and navigate. I do not like that it is not mobile friendly. I am not sure how to navigate the system on a mobile device. I am a realtor and this has been a great addition to my business. I am able to check on all of my listings at once and even have the ability to send text messages to my clients.