The ability to customize reports and dashboards is one of my favorite features. I can create custom reports in Excel or PowerBI and easily share them with colleagues. The platform is easy to use and allows me to access my data anywhere at any time. There aren't many things I dislike about the tool. I would like to see additional integration with Salesforce and Slack. I am able to quickly and effectively deliver insights to my team members and stakeholders. This has allowed us to better understand our customer's needs and expectations.