I like that we can use this service for our trucking line of business as well as for all transportation modes (air, ocean/rail). It's easy to access from anywhere in the world with an internet connection! We also love how simple it is to utilize; no training required. When you have not used Total Access before, there are some things to get familiar with since they do make changes every so often. For example, when you add new carriers or change your rates, etc. The support team at Total Access is incredibly helpful and very responsive. Our customer satisfaction scores were higher than most of our competitors'.