The team is very professional, highly skilled with many years experience at this field as Software Development Manager / Project Management Team Leader etc., I am able also use my own skillset from time-to -time when needed but they are more focused about providing support services than building new features per se (which would probably not have been easy anyway). Very good customer service! Nothing specific so far. We had some issues regarding our integration which was solved by them quite fast without having any extra cost involved nor affecting other processes/projects within egenHerds core business area(s).