I really appreciate how easy it is to set up as well as maintain my member space page! The customer service has always been great too!! There's nothing specific that i dislike about this product however if there was one thing id change it would be the amount of time between updates/updates released by them but its not their fault they do what they can given our current situation :) This software makes managing users very simple even in an office environment so now we have many non-techies using online systems without having issues or fears associated with passwords etc.