It has helped us make our website more user friendly by adding multiple features such as chat support etc! I like everything about this program but most importantly how easy they are with their customer service department - nothing beats great Customer Service.
This software works very well when creating new products or even editing existing ones; also helps me update my clients' sites without any hassle or problems because its simple & straight forward!! What else could i say? There isn't anything really bad out there either except maybe sometimes if u need assistance from them after hours which happens rarely (and not too often). We have used many different programs over time including other CMS systems however none were quite what smartWCM was looking/needed until now especially since all these changes came together nicely into one package. The benefits include ease of use along withextensive customization options available through templates, drag'ng drop page builder elements plus various plugins allowing users access.