Exactly 13 months later it's done. Inside the case is a plastic sleeve that wraps around the case. Unfortunately when attaching the top handle they used rivets that go through this plastic. The rivets created a weak point and the hull broke. This could easily be remedied by even adding an extra layer of plastic to support the handle, but it wasn't done that way. This is an obvious manufacturing defect but it took 4 days for Neewer to contact me and say there was nothing they could do. You get what you pay for. So I guess the handle isn't for lifting. UPDATE: Neewer wants to talk, they offered a small discount on a new bag. Either that or you can get a case for over $400
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