The software has many useful functions, such as managing appointments with clients in real time; recording notes for them during their visit (and sending reminders); scheduling tasks or meetings without having multiple apps open at once - all this from one place! I've been using it since its first release back when we were still just starting out our business almost 6 years ago now so there are some quirks here &there but nothing majorly annoying yet :).
If anything my biggest issue was working through getting everything set up correctly before moving forward because of how new they had made things look/feel initially compared what other programs looked like by then already existed /was more mature looking etc.. We have found great success implementing several different types of systems into each client's appointment book including both paper-based records plus online access via computer web browsers vs mobile devices only options previously available elsewhere too make life.