The floss mechanism stopped working after two months. Revane's return date had expired, so I called Waterpik. I was told they know the device will disable the GFCI circuits and I just need to reset the outlet. That means that (a) this thing isn't designed to work properly with the types of outlets required by the code, and (b) I have to go to the electrical closet in the basement because all the outlets in the bathroom are controlled by a GFCI . I said it wasn't satisfactory and I wanted my money back. "We have a 30-day money-back guarantee," she told me. "Try to get it back to the store. How else can I help you?" Update: A few days after writing this review, Revain informed me that they would be replacing the product. I appreciate it and hope the replacement works better. But that does not alter the fact that Waterpik knowingly sells a device designed for use in the bathroom that will indiscriminately break a circuit needed in the bathroom.
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