
I liked the Bernette b37 so much that I ordered them twice. The first time, a piece of plastic broke off the detachable accessory case and the accessory packaging was missing. I sent it back and ordered a second one. The second came and had most of the accessories - one of the bonus products wasn't included - then I noticed that the drop rail lever on the back of the machine barely turned. switch left or right. I tried this lever on the first car and it moved slightly so this issue didn't suit me. I'm a slightly elderly person and have occasional pain in my hands, but I had a dent in my thumb within hours of pushing this lever extremely hard. But I didn't want to send the car back. It's too good a car for me for my husband to come and flick the lever every time I want to throw a rack! Hopefully my third car is "just right" and I don't have to order another one! It's worth buying online to save money, but this time I think I'll go to the retailer to try before I take it home! The car itself is a great car for a beginner.

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