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Hector Sosa photo
Venezuela, Caracas
1 Level
708 Review
42 Karma

Review on SOKUSIN by Hector Sosa

Revainrating 3 out of 5

Unsatisfactory Interactions with SOKUSIN on the Part of Customers

The customer service offered by SOKUSIN was subpar, in spite of the fact that they had an outstanding assortment of mobile phones and accessories. The employee I spoke with lacked both professionalism and product understanding, making our conversation awkward and uncomfortable. In addition, their return procedure was too stringent, which led to unneeded frustration on the customer's part. Although their pricing may be lower than those of their competitors, I would advise against utilizing SOKUSIN for your technological requirements because the company's subpar customer service brings down the overall worth of the products they provide.

Pros
  • Excellent service backed by expertise and efficiency.
Cons
  • The return policy is very stringent.