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Dominican Republic, Santo Domingo
1 Level
453 Review
0 Karma

Review on BEWISHOME Cat Tree Condo Furniture: Ultimate Kitten Activity Tower with Scratching Posts, Perch, Hammock, and Tunnel - MMJ02 by Andrea Lopez

Revainrating 5 out of 5

From a broken piece to a really happy cat on her favorite scratching post!

First Review: My cat and I were very excited to receive and put together his new cat tree today. We were almost done assembling the pieces when I came across the sisal pole that goes all the way up and connects the top plush bed to the rest of the scratching post and found a bolt that should have been attached to one end. just happened to be lying on the bottom of the box/packaging. The plastic at the end where the bolt was supposed to screw into place was completely torn. Needless to say, our build is halfway complete and my cat's scratching post isn't finished yet. we are so sad I'm relieved because who would have thought how strong that bolt was inside the sisal post. Thinking it might break while my cat was sitting on the top bunk. I can't even imagine my cat falling out of nowhere because of a broken sisal post and bolt. I emailed the company in the hope that maybe they could just send a replacement part for the broken part I received. I wouldn't want to take it all apart and I know my cat wouldn't like to see what her scratching post should be sent back. If you are purchasing this I highly recommend inspecting all parts and parts before assembling for the safety of your cats. Updated Review: After contacting the seller, they sent me a replacement for the defective part very quickly. I received a brand new part, securely packaged and shipped from China! It took over a week for me to receive the goods, but this is due to international shipping. I immediately installed the top bunk on a perch and my cat couldn't be happier! Thank you Bewishome for being great sellers!

Pros
  • Beds and Furniture
Cons
  • Some Issues