Review on FODUE Industrial Bathroom 2 Layer Shelving by Kerri Edwardz

This was my original review: Great product. Heavy duty, long lasting when assembled with associated parts (not included). My low star rating is the result of poor instruction and wrong equipment. The wall screws have too small a head to hold the part. Plastic screws also break as soon as you start screwing them into the wall. Really dissatisfied with the quality of the gear when we spent so much on the product. Updated Review: I contacted the seller about new hardware and was shocked at how quickly I got a response and the customer service was phenomenal. I can't say enough good things about the product (it now hangs nice and firmly on the right hardware) and the quality of the customer service. The seller really cares about customer service first. I will definitely buy from them again! Many Thanks :)